Keith Jahn

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The "cloud era" of information technology is upon us. Connectivity is pervasive and everyone and everything is connected. Readily available, low-cost, Internet-based services providing access to new capabilities and infinite amounts of information have given rise to a new set of experiences and expectations for technology users. Furthermore, a new generation is entering the workforce, one that has grown up with technology at their fingertips, one that expects immediate gratification and instant results and one that is ambivalent to traditional IT controls. These tech-savvy business users are mixing the technology experiences from their consumer lives with those of their profession to morph into a new "prosumer" workforce. And they are able to drive game-changing innovation without a dependence on IT intervention. This is the reality of the cloud computing economy; ... (more)